At Inovies, we strive to provide our customers with the best products and services. We understand that there may be situations where you need to request a refund, and we're here to assist you. Please take a moment to review our refund policy to understand your rights and responsibilities.
We offer refunds under the following circumstances:
Product Defects: If you receive a product that is damaged, defective, or not as described, please contact us within 30 days of receiving the product to initiate the return process.
Service Cancellations: If you have paid for a service that you wish to cancel, you may be eligible for a refund, subject to the terms of our service agreement. Please contact us for more information.
You do not need to take any action as a result of this notice, but you do have certain rights as described below.
We do not offer refunds under the following circumstances:
Change of Mind: If you have simply changed your mind or no longer require the product or service, we do not provide refunds.
Service Completion: For services that have already been completed or partially completed, refunds are not available.
To request a refund, please follow these steps:
Product Refunds: Contact our customer support team at info@inovies.com within 30 days of receiving the product. Please provide your order number, a detailed explanation of the issue, and, if possible, include photographs of any product defects.
Service Refunds: If you wish to cancel a service and request a refund, contact our customer support team at info@inovies.com. We will guide you through the process and explain any applicable fees or terms.
Once we have received and reviewed your refund request, we will notify you of the approval or rejection of your request. If approved, the refund will be processed within 90 business days via the original payment method.
Inovies reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website and will apply to all future transactions.
By making a purchase with [Your Company Name], you agree to and accept the terms of this refund policy.
If you have any questions about this Refund policy you can contact:
E-mail: info@inovies.com
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